Pass ICA’s 35×45 mm online photo checks
ICA Singapore expects 35×45 mm photos for many online passport and visa steps. Uploads fail as often on file weight and clarity as on crop ratio.
Singapore ICA expects a vertical 35×45 mm JPEG with a plain white or very light background and a straight-on face. Automated checks look for a clear outline of the head against that background.
After cropping, export a JPEG inside the kilobyte range shown on the ICA page. A sharp original that becomes blocky after heavy compression is a common rejection even when millimetres are perfect.
Glasses glare and uneven ceiling light cause many ICA retakes. Face a window or use soft daylight; turn off beauty modes that slim the jaw.
NRIC and some certificate photos may share 35×45 mm but still list separate file rules. Always read the upload screen for the service you are using that day.
| Specification | Official requirement |
|---|---|
| Passport online | 35 × 45 mm JPEG |
| Visa online | 35 × 45 mm within portal file limits |
| Background | White or very light, plain |
Always confirm the latest rules on the official government site before you submit.
Cream or textured walls, wrong head size after a selfie, and beauty filters cause most delays.
- Keep an uncompressed backup before you squeeze the file for ICA.
- Remove patterned shirts that blend into dark hair on a white wall.
- Children: same size; no adult hands.
- Do not submit a screenshot of a photo viewer.
Make your passport photo now
Crop to the official size in your browser, then download to upload or print.
Works on phone or desktop. No app download.
Can I print my own passport photo at home?
Will a home-printed photo be accepted?
What size should I print?
- • 35 × 45 mm crop
- • Plain light background
- • Neutral expression
- • Eyes open without glare
- • JPEG within stated size limits
- • Sharp facial outline
- • Recent likeness
- • No other people in frame
- • File too large or too soft after compression
- • Glasses glare
- • Busy or off-white mottled background
- • Tilted selfie angle
- • Beauty filter changing face shape
Size?
35×45 mm for many ICA passport and visa uploads.
Why rejected for quality?
Often compression or glare—not the millimetre crop alone.
Background?
White or very light and plain.
Glasses?
Avoid glare; remove tinted lenses.
File type?
JPEG within the portal’s size range.
Children?
Same size; no adult hands.
Beauty mode?
Turn it off—face shape changes trigger rejects.
Where to confirm?
The ICA page for your exact transaction.